EmployeeRecords.PMNW@delta.com
They should include the following information with their request:
Name
Delta Employee Number
Mailing Address
Phone number(s)
PAYROLL CONCERNS SOAR TO TOP OF FAQs
Payroll inquiries continue to top the FAQ charts, due to this week's transition from NWA's in-house department to Delta's third party payroll system. On January 13th, your MEC sent a special edition eNews to address member concerns, including payroll calculation errors and the contractual requirement for timely corrections. Please refer to Wednesday's special edition eNews for the contact information you need to correct specific payroll issues with Delta. Delta provided a different e-mail address than previously published for payroll inquiries in yesterday's 'Pay Transition Updates' memo, requesting you contact the Employee Service Center at ESC.Delta@delta.com.
Even if you rarely check your check online, now is the time to start. Cross-check your CMAS (currently still available on the ATLAS homepage under Hot Links on the left-hand side or the Employee Self Service page on DeltaNet) with your online pay "stub" to verify accuracy. Take special note as to whether your W2 deductions and address are correct. Pay for duty rigs, ground time, and Reserve Increase Adjustment have reportedly incurred a higher volume of calculation errors. Your MEC is tracking the types of problems encountered and your resolution success rate with Delta's Employee Service Center (ESC) at 800-MY-DELTA. Please continue to share your experiences with mec@nwaafa.org.
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Ask for a Review of Crew Orders:
Flight Attendants shall comply with crew orders as issued by Crew Scheduling and Crew Coordinators. In the event a question of flight time limitations, rest periods or rescheduling arises, a Flight Attendant may ask for a review of those crew orders. A request for a Review of Crew Orders shall be logged into CMS, with a notation of the final outcome of the review. If the crew order is found to be correct upon review by Crew Scheduling and/or the Crew Coordinators, the Flight Attendant shall report to the flight(s) as directed. Should it be discovered later that the Flight Attendant was correct, he/she shall receive additional pay for the entire duty period(s) flown in error, prorated, at a rate equal to one-half (1/2) of his/her applicable hourly incentive rate.
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Michigan Unemployment Agency-1 866 500 0017
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